Privacy Policy

Last Updated: 2025-04-16

Introduction

Welcome to TweetReply ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and store your information when you visit our website or use our services.

This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

1. Information We Collect

1.1 Information You Provide to Us

We may collect the following information that you voluntarily provide to us:

Account information (name, email address, username)
Profile information
Content you create, upload, or share through our service
Communications with us or other users
Survey responses and feedback

1.2 Information Collected Automatically

When you use our services, we automatically collect certain information:

Usage Data: Information about how you interact with our services, such as pages visited, time spent, and features used
Device Information: Device type, operating system, browser type, IP address
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, gather usage information, and enable certain functionality

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To process and complete transactions
To send you technical notices, updates, security alerts, and administrative messages
To respond to your comments, questions, and requests
To personalize your experience
To monitor and analyze trends, usage, and activities in connection with our services
To detect, investigate, and prevent fraudulent transactions and other illegal activities

For users in the European Economic Area (EEA), we process your personal data on the following legal grounds:

Consent: Where you have given clear consent to process your personal data for a specific purpose
Contract: Processing necessary to fulfill our contractual obligations to you
Legitimate Interests: To further our legitimate interests provided they do not override your fundamental rights and freedoms
Legal Obligation: Processing necessary to comply with applicable laws

We may share your information with:

Service Providers: Third-party vendors who help us provide our services
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets
Legal Requirements: When required by law or to protect our rights

4.1 Google API Services

This service uses Google API Services. When you authorize access to your Google account:

We only request and store the minimum necessary data to provide our service
We comply with Google API Services User Data Policy
Your Google account data is not used for advertising purposes
You can revoke access to your Google account at any time through your Google Account settings

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request erasure of your data
Restriction: Request restriction of processing
Data Portability: Request transfer of your data
Objection: Object to processing based on legitimate interests
Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@tweetreply.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings and other tools.

10. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. We ensure that appropriate safeguards are in place to protect your personal data when transferred internationally.

11. California Privacy Rights

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA). These include the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tweetreply.com

14. Data Protection Officer

Our Data Protection Officer can be reached at:

Email: dpo@tweetreply.com